Operations

The following departments fall under the Operations Director:

  • Central Stores
  • Laundry
  • Linen
  • Mortuary
  • Maintenance
  • Transport
  • Catering
  • Projects
  • Library

Other important administrative and business functions include hospital equipment, linen, and mortuary management.

Central Stores

The Central Stores is responsible for the hospital’s purchasing and supply.

Tender Procedures

United Bulawayo Hospitals requires suppliers to provide the following documents before doing business:

  • Certificate of Incorporation
  • Valid Tax Certificate
  • Vendor Number
  • Company Profile

A tender or request for tender is a structured invitation for vendors to supply goods and services:

  • Competitive tender: goods valued at $10,000 and below
  • Informal tender: goods valued at $50,000 and below

The hospital may contact suppliers via phone, fax, or email. Suppliers will drop their quotations in the tender box and be informed after a purchase requisition is completed. Payment is made after the committee verifies the goods, provided funds are available.

For informal tenders, suppliers may need to purchase tender documents and submit quotations by a specified date. The Procurement Committee will open the tender box, process the schedule, and adjudicate. A purchase order/requisition is issued once approved.

Donations

For any donations, please contact the Chief Executive Officer or Operations Director at: +263 0292 252111

Mortuary

This department is responsible for the storage of deceased bodies, conducting post-mortems, and advising relatives on procedures before releasing bodies to undertakers. It also handles pauper burials.

Collection of Death Certificates

  • Bring a National ID
  • Provide vehicle number and contact number

The mortuary operates 24/7:

  • Collection of bodies by relatives ends at 6:00 pm
  • Funeral parlours collect bodies from 8:00 am to 4:00 pm

Social Welfare Services

These services assist individuals who cannot afford burial expenses or hospital bills. Applicants must complete a referral form submitted to the Ministry of Home Affairs.